Refund Policy

Due to the handmade and personalized nature of our products, all sales are final.

We do not accept returns or exchanges on custom or personalized items.

However, if your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging. We will gladly work with you to resolve the issue.

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If your order is eligible, we may offer:

• A replacement

• Store credit

 

Please note:

• Items must not be used or altered

• We do not issue refunds for incorrect information provided by the customer (such as wrong initials, addresses, etc.)

If you have any concerns, please reach out to us at bylauradanielap@gmail.com

We are here to help!

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